Frequently asked questions
How much does a custom neon sign cost?
Custom LED neon signs start from 60 €. The final price depends on the size of the sign, the total length of the neon line and the number of separate pieces. Design your sign in the maker above and send it to us. Within 24 hours we reply with the exact price and a free visualisation.
How do I make my own neon sign online?
Type your text in the neon sign maker above and choose the font, colour, size and backing. The preview changes instantly. Send the design with the form, and within 24 hours you get a free visualisation and the exact price. After payment our designer prepares a technical mock-up with exact dimensions in 1-2 working days, and production starts only after you approve it.
Is the neon sign maker free to use?
Yes, the neon sign maker is completely free. Designing your sign, the price calculation and the visualisation cost nothing and do not oblige you to order. You pay only when you decide to order, so you can try as many designs as you like.
How long does production and delivery take?
The technical mock-up is ready 1-2 working days after payment. Production takes 10-15 working days after you approve it, and express production is possible from 5 working days. Delivery is free within the Baltics (Latvia, Lithuania and Estonia) and takes 1-3 days; delivery to other European countries takes 2-5 days.
Can you make a neon sign from my logo?
Yes. Send your logo (PNG, JPG or PDF) together with your request or to info@underneon.eu. Within 24 hours we turn it into a neon design and send you a free visualisation and the price. If the logo has many tiny details, we will suggest what to simplify. More about neon logo signs.
Can LED neon signs be used outdoors?
Yes, if you order moisture protection, an option that adds 25 % to the price. With it, signs made with Original technology are protected up to IP67 and Economy signs up to IP65. Without this option the sign is meant for indoor use only, away from water and humidity.
How long do LED neon signs last?
LED neon signs are rated for 30,000-50,000 hours of light (around 8-10 years). They do not burn out suddenly but slowly lose brightness over time, and indoor signs that are installed correctly last the longest. Every sign comes with a warranty of up to 5 years. Read more: how long LED neon signs last.
Other questions about care, power, RGB, repair and shipping: see our FAQ.